FAQs

Shipping policy

After an order is placed it typically takes 1-7 business days to process and ship, and 1-10 days to deliver depending on location.

No worries, friend. Email help@nyzaccessory.shop Subject: URGENT Address change Body: Hi, Im order (insert order #), (name), my correct address is:(full address)

First, make sure it has been at least 5 days since you've placed your order.

Next, check to see if you've received a tracking email.

If yes, call the post office with the address of last known zip code your package was in and ask them to kindly track your package at their facility

If no, please email help@nyzaccessory.shop Subject: Lost Package Body: Hello, my name is _. I am order #(insert), my package has not been delivered and I would like to receive an update. Thank you.

Jewelry Care

Yes, most of the items at Nyz Shop are water-friendly and tarnish resistant. These items are typically tagged in the "everyday" filter on our website. In the product description, you will also find information stating that the item is either 14-24kt gold plated stainless steel or sterling silver, depending on the product. Additionally, all of our nose jewelry is water-friendly.

However, please note that some of our jewelry pieces are more suited for special occasions or "statement" pieces. These items may require extra care and should be worn with caution around water. They are tagged with the "statement" label on our website.

We strive to provide you with high-quality, durable jewelry that can withstand daily wear and occasional exposure to water. If you have any specific questions about the water resistance of a particular item, please feel free to reach out to us at help@nyzaccessory.shop.

Interesting fact: pure water by itself doesn't damage jewelry, but most of the water we're exposed to in our daily lives is not purified. Chemicals and contaminants in the water can result in tarnished and dull looking jewelry. So it's best to not shower with your jewelry on, but once in a while isn't going to do any lasting damage. Just make sure to dry it after.

All of our nose rings currently have a gauge size of 20 gauge. This is the most common gauge size for nose rings and is suitable for most individuals. We have carefully chosen this gauge to ensure a comfortable fit for a wide range of customers.

For more specific information about each individual nose ring, we recommend checking the product descriptions. Our descriptions provide additional details and specifications, including information about the nose gem and any unique features of the nose ring.

If you have any further questions or need assistance in choosing the right nose ring for you, please don't hesitate to contact us at help@nyzaccessory.shop. We are here to help you find the perfect nose ring to express your style!

SUBSCRIBE! Be sure to also follow us on instagram to stay up to date on our latest restocks and new releases.

Chemicals in lotions and perfumes can also cause your jewelry to tarnish. Apply them first, let them dry, and then put your jewelry on. This alone can make a HUGE difference in your jewelry's luster.